Reviews Analytics

Deep dive into your review performance and ratings.

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Public Reputation

Your overall scores on external review sites, checked nightly

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Lifetime Score

Out of 5.0

Trending Score

Recency-weighted

Momentum

30-day vs prior 30

Recommendation Rate

Would recommend

Review Velocity

Last 30 days

Consistency Index

Measures rating consistency across quality, communication, and professionalism. 100 = perfectly consistent.

Response Rate

Percentage of all reviews you've responded to. Higher is better for building trust.

Resolution Rate

Percentage of negative reviews (3 stars or below) that were resolved. Shows how well you handle complaints.

Total Reviews

All time

Average Rating

Out of 5.0

5-Star Reviews

Needs Attention

3 stars or below

Dimension Radar

Dimension Breakdown

Reviews Over Time

Rating Distribution

Review Sources

Recommendation Rate

would recommend to a neighbor

Yes Maybe No

Top Services by Review Count

Service Reviews Avg Rating