Reviews Analytics
Deep dive into your review performance and ratings.
Public Reputation
Your overall scores on external review sites, checked nightly
★
No reading yet — checked nightly once the profile URL is set
Lifetime Score
Out of 5.0
Trending Score
Recency-weighted
Momentum
30-day vs prior 30
Recommendation Rate
Would recommend
Review Velocity
Last 30 days
Consistency Index
Measures rating consistency across quality, communication, and professionalism. 100 = perfectly consistent.
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Needs 2+ scored reviews
Response Rate
Percentage of all reviews you've responded to. Higher is better for building trust.
Resolution Rate
Percentage of negative reviews (3 stars or below) that were resolved. Shows how well you handle complaints.
No negative reviews
Total Reviews
All time
Average Rating
Out of 5.0
5-Star Reviews
Needs Attention
3 stars or below
Dimension Radar
Dimension Breakdown
Focus Area
is your lowest-scoring dimension at .
Reviews Over Time
Rating Distribution
Review Sources
Recommendation Rate
would recommend to a neighbor
Yes
Maybe
No
Top Services by Review Count
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